The change landscape is full of initiatives that are on time, on budget, and meet technical requirements but do not deliver expected results and outcomes. The gap between requirements and results? Ensuring that employees effectively adopt and use the change being introduced. This is the reality of change and the reason for change management.

Change management is a structured and intentional approach to support people through change. It prepares, equips, and supports individuals through the changes to their jobs. With a dedicated focus on mobilising adoption and usage, change management supports holistic and successful change.

Change Management increases the likelihood of success — the better we apply change management, the more likely we are to meet project objectives.